Privacy Policy
Last Updated: 09.07.2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you sign up or contact us, we may collect your name, email address, and other contact details.
- Usage Data: We may collect data on how you use our website, such as your IP address, browser type, pages visited, and time spent.
- Cookies: We may use cookies and similar tracking technologies to enhance your experience on our site.
2. How We Use Your Information
We may use your information to:
- Provide and maintain our services
- Respond to your inquiries and support requests
- Improve our website and user experience
- Communicate updates, news, or promotional content (if you’ve opted in)
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers who help us operate our website (e.g., hosting, analytics)
- Legal authorities, if required to comply with applicable laws or respond to lawful requests
4. Your Rights and Choices
You have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at [email protected].
5. Data Hosting
All data hosted by HookPanda is in the EU (Frankfurt, Germany) and GDPR compliant.
6. Third-Party Services
Our website may contain links to third-party sites or use third-party services. We are not responsible for their privacy practices, so we encourage you to review their policies.
7. Google Analytics and Its Use of Cookies
HookPanda uses Google Analytics 4 (GA4) to gather anonymous usage data, helping us improve our website. GA4 sets several first-party cookies in visitors’ browsers.
Why We Use These Cookies
- To identify returning users vs. new visitors
- To track session duration, page views, and engagement
- To structure reports that help us enhance site content and performance
- You can opt of these cookies by rejecting cookies in our constent banner.
You can opt out of all Google Analytics tracking directly via browser-level tools or by using Google’s official Analytics opt-out browser extension.
8. Essential Security Cookies
__cf_bm (Cloudflare Bot Management)
We use Cloudflare to help protect our website and services from malicious bots and abusive traffic. As part of this security layer, Cloudflare sets a cookie named __cf_bm on visitors' devices.
- What it does: This cookie helps distinguish between legitimate users and automated threats. It enables real-time bot management and ensures uninterrupted access to our site for human users.
- Who sets it: Cloudflare, acting as our data processor, sets and manages this cookie.
- Duration: 30 minutes
- Data collected: The cookie may store anonymized technical information related to the visitor’s interaction with the site (e.g., browser features, device characteristics), but it does not track users across sites or store personal identifiers.
- You can read more about this cookie here
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
[email protected]